Hanseatic Bank unifies its authentication processes with a cloud-based Identity and Access Management (IAM) solution from Netcetera, the market leader in secure digital payments.
In the future, the German private bank will use the same authentication procedures for Internet credit card payments, connection to online banking and various self-services, including the “Transakt” application from Enterersekt.
Many banks use separate authentication procedures for e-commerce credit card payments, account logins, or transaction approvals. Especially during the implementation of PSD2 for strong customer authentication for card payments, many bank customers need to re-register for additional procedure. Since the security of an authentication process depends to a large extent on the security of the registration process, it is usually quite a cumbersome process for customers. Using a uniform procedure avoids this additional registration for clients.
“We immediately saw the potential of the authenticator app for the use of our credit cards in the 3-D Secure project with Netcetera,” says Rüdiger Mause, Business Owner Digital Factory at Hanseatic Bank. “The step of using this app for business transactions and connections in the future was obvious for technical and business reasons. However, the deciding factor was to implement the PSD2 requirements for SCA in the most user-friendly way possible using uniform authentication procedures. At the same time, Netcetera’s new identity management solution has allowed us to fundamentally modernize our integration and lifecycle management processes. The SaaS architecture facilitates our operations.
Netcetera’s new identity and access management greatly simplifies the authentication of end customers. They now only need one account in their bank to use various apps and services. Usually, customers can then also retrieve their access data themselves. This option is useful, among other things, if one of the registered factors is lost because, for example, the password has been forgotten. The bank, for its part, benefits from being able to serve its customers with a uniform brand image, a single sign-on procedure and without switching to other applications. The IAM is the ideal complement to the Access Control Server for 3-D Secure, but it also functions as a stand-alone system.
Netcetera’s authentication application uses Enterersekt’s PSD2 compatible Transakt SDK. If necessary, a request is sent to the user’s smartphone via a push notification, displaying the content of the business transaction to be released. Using biometrics or a PIN code, the user can accept the request. “By providing a secure communication channel as well as various authentication factors, Entersekt technology combines excellent security with a superior user experience. We are delighted to be part of the success of Hanseatic Bank as an integral part of the Netcetera IAM solution, ”says Uwe Härtel, Country Manager Central Europe at Entersekt.
“The acceptance and usability of the 3-D Secure process for payment cards largely depends on the fast and smooth authentication method,” says Bernhard Binz, Sales Manager at Netcetera. “Since for many customers strong authentication procedures for their bank accounts are standard practice, they naturally do much better in both worlds with a consistent procedure. that we offer as a cloud service, we enable banks to improve their services. ”