More cruise cancellations for Dream Cruises in Hong Kong

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Asia-based Dream Cruises has been having a tough time lately. The company was ordered to suspend operations earlier this month, resulting in the cancellation of cruises through January 19, 2022. As COVID-19 cases continue to rise, the cruise line has been forced to cancel even more cruises until February 2.

The cruise line, which has not reported any cases on board its ships, says the cancellations are the result of extreme caution on the part of the Hong Kong government. Nonetheless, it couldn’t have come at a worse time for the owner of Dream Cruises. Genting, Asia’s largest cruise line, is facing serious financial problems both in Asia and at its subsidiary MV Werften’s shipyard in Germany.

No more holidays until February 2

The Hong Kong government ordered the cruise ship Dream of Genting to cancel further cruises after the ship’s cruises in January had already been canceled until January 19. The ship, which operates short 2- and 3-day cruises from Hong Kong, will remain idle until at least February 2.

Other departures that have now been canceled include sailings on February 21, 23, 26, 28, 30 and 2, 2022. In a statement posted on the company’s Facebook page, it says the following:

“In accordance with the latest social distancing measures stipulated by the government of the Hong Kong Special Administrative Region, Dream Cruises has unfortunately had to cancel Genting Dream’s Super Seacation sailings. Dream Cruises would like to reiterate that this cancellation is due to the directive of the government and NOT as a result of any COVID-19 related incidents on board the vessel.

Read also: A cruise line forced to cancel cruises departing from Hong Kong

As the situation in the Asian city-state remains fluid, Dream Cruises says it will now monitor the situation closely and stay in communication with the local government to find out when cruises may resume. It has set a tentative resumption date of February 4, 2022.

Dream Cruises options for canceled cruises

The company has implemented various options for customers to transfer their trip, receive a future cruise credit or a full refund.

Passengers who transfer their original reservation to a cruise departing from Hong Kong between February 4 and April 27, 2022 will receive an onboard credit of HK$300 for a two-night cruise and HK$500 for a 3-night cruise . The offer is also open to customers who do not wish to choose at this time. In this case, passengers receive a Future Cruise Credit.

Customers can also cash out all monies paid for a full refund. The cruise line will refund all cabin fares, port charges, and prepaid gratuities.

Genting’s financial situation is problematic

Additional problems with canceled cruises arise when Dream Cruises owner Genting faces increased financial difficulties. The company, owned by Malaysian billionaire Lim Kok Thay, operates Dream Cruises, Star Cruises and ultra-luxury cruise line Crystal Cruises.

Global Dream Rendering
Rendered via: dream cruises

Through various financial arrangements, Genting also owns and operates the German shipyard MV Werften which filed for bankruptcy this week. This is the shipyard where world dream, one of the largest cruise ships in the world with a capacity of 9,500 passengers, is under construction.

The shares of the company have already been blocked since the beginning of January. The future looks bleak, as Genting said in a Press release: “There is no guarantee that the group will be able to meet its financial obligations under its financing agreements as they come due,” Genting Hong Kong said in a statement on Thursday.

The financial problems arose after German export credit insurance agency Euler Hermes refused to approve insurance cover for the financing, citing ‘persistent and sustained reduction in commercial activities as a result of Covid-19.’

Pandemic impact hits Hong Kong-based Genting hard; losses amounted to $743 million in the first half of 2021, compared to $238 million the previous year. For now, it seems unlikely that cruises will be able to resume in Hong Kong. This is especially true given the harsh measures the Chinese government is enforcing in mainland China, which are also being felt in Hong Kong.

Genting Dream cruise ship
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