Postal service grapples with complaints of slower mail delivery amid financial stress

Complaints are mounting about the slowdowns in mail delivery by the Post Office.

Viewers reached out to Eyewitness News, saying some deliveries were instead made later that night. Others have complained that they haven’t had any deliveries in the past few days.

Nick Casselli, a representative for the American Postal Workers Union in Philadelphia, said the mail was not being delivered at the rate it should be.

“My union reps call me all night and in the morning and tell me the mail is everywhere,” Casselli said. “They just don’t take it out.”

Casselli blames new Post Minister Louis DeJoy, who recently announced a number of postal service cuts.

“We are not providing the services we provided 24/7 before Mr. DeJoy was appointed Postmaster General,” Casselli said.

Louis DeJoy was appointed Postmaster General in mid-June by President Donald Trump. DeJoy recently prepared remarks for the USPS Board of Governors suggesting dire financial circumstances for the Postal Service.

“Our financial situation is dire, due to a substantial drop in mail volume, a broken business model and a management strategy that has not adequately addressed these issues,” DeJoy wrote.

“As a result, the Postal Service has suffered more than a decade of financial losses, with fiscal year 2019 approaching $ 9 billion and 2020 approaching $ 11 billion in losses. Without radical change, there is no end in sight and we face an imminent liquidity crisis, ”the statement said.

Trump also criticized the Postal Service, threatening to withhold a Congress-approved $ 10 billion loan.

“The postal service is a joke,” Trump said in early April. “They distribute packages for Amazon and other Internet companies and every time they bring a package, they lose money on it.”

In an official statement to Eyewitness News, a spokesperson for the Postal Service blamed many of their recent struggles on the COVID-19 pandemic.

“The COVID-19 pandemic has resulted in high volumes of packages as customers continue to place online orders for essential items as they take shelter in place,” said spokesperson John Hyatt. “US Postal Service Priority Mail products and First Class packages may take longer to deliver due to limited transportation availability.

“Our employees in the Greater Los Angeles area post offices are working diligently to deal with the increased volume and we are in the process of hiring additional temporary employees to meet the needs.”

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